Skip to content
What are your Return/ refund policy?
- We are committed in completing the order on the order booked rate. Irrespective to price moments. We will give 100% refund to customer if currency not available and unable to complete the order.
- If customer order multiple currencies and if we are unable to provide you one currency than we will refund you part money of the one currency.
- Customer can only cancel the order until the shipment of currencies did not left our office premises. Once the shipping carrier pick up the package, the order cannot be cancelled.
- Refund: 100% Refund will be given if the Currencies are not shipped from our office.
- Once the currencies are shipped from our office location no Refund will given to the customer.
- If Customer want to return the currencies than we will buy the currency on that day buy rate at our office location or they can ship to us and customer pay for shipping. customer bares the exchange loss.
- No refund will be given for shipment delay due to weather conditions or shipping company carrier technical failure.